Effective Date: January, 1st 2025
Company: CHINA PURPLE HIVE CO., LTD

1. Introduction

CHINA PURPLE HIVE CO., LTD (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or use our services.

By accessing our website or interacting with us, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

• Personal Information: name, email address, phone number, billing/shipping address.

• Order & Transaction Data: payment details, purchase history, order preferences.

• Technical Information: IP address, browser type, operating system, device identifiers.

• Usage Data: pages viewed, time spent on site, clickstream information.

• Optional Information: content from forms, surveys, or customer support inquiries.

3. How We Use Your Information

We process your personal information for purposes including:

• To process and deliver your orders.

• To provide customer service and respond to inquiries.

• To improve our website, products, and services.

• To send you promotional offers, updates, or newsletters (if you opt-in).

• To comply with legal obligations.

4. Sharing of Information

We do not sell or rent your personal information. We may share data with:

• Service Providers: logistics partners, payment processors, IT service providers.

• Business Partners: where you have given consent.

• Legal Authorities: when required by applicable law or legal process.

5. Data Retention

We retain personal information only as long as necessary for business, legal, or compliance purposes.

6. Cookies and Tracking

We use cookies and similar technologies to enhance user experience, analyze site traffic, and personalize content. You can disable cookies in your browser settings, but some features may not function properly.

7. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your data. However, no method of transmission over the Internet or storage system is 100% secure.

8. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access, correct, or delete your personal data.

• Withdraw consent for marketing communications.

• Request a copy of the personal data we hold.

• Object to or restrict certain types of processing.

9. International Data Transfers

As we may serve customers worldwide, your personal data may be transferred across borders. We take reasonable steps to ensure adequate protection.

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Revisions will be posted with a new “Effective Date.”